Introduction

Learn what Kipps.AI is, how it works, and how to begin building intelligent AI Chat Agents and AI Voice Agents for your organization.

Welcome to Kipps.AI, an AI automation platform that enables businesses to deploy intelligent chat and voice agents across digital and voice channels—without writing a single line of code.

Designed for both startups and enterprises, Kipps.AI helps you automate support, sales, and operations using your own data and logic—delivered through conversational AI experiences.

What is Kipps.AI?

Kipps.AI is a unified platform to build, train, and deploy enterprise-grade AI Chat Agents and AI Voice Agents. Teams can import knowledge from websites, documents, Notion, and other sources to deploy AI agents across platforms like WhatsApp, websites, mobile apps, and outbound calling systems.

Key Capabilities:

Train chat and voice agents without coding
Ground them in your business knowledge
Deploy across multiple platforms in minutes
Monitor and optimize performance with analytics

Core Products

AI Chat Agents

Create and deploy AI Chat Agents that:

Provide 24/7 support
Guide users through services
Generate and qualify leads
Integrate across web, WhatsApp, Slack, Intercom, and more

Customize tone, logic, and fallback handling to suit your brand.

AI Voice Agents

AI Voice Agents handle real-time conversations on calls. Use them for:

Appointment or payment reminders
Booking requests and delivery updates
Surveys and feedback collection
Outbound automation via Twilio, SIP, or mobile dialers

Multilingual support and seamless telephony integrations included.

Cloud & Integration Ready

Kipps.AI is built to scale with your stack:

Works on AWS, Azure, GCP
CI/CD-ready for rapid iteration
Offers APIs and webhooks for integrations
Connects with CRMs, WhatsApp, Slack, and internal tools

No major reengineering needed—plug into your existing systems easily.

Industry Applications

Kipps.AI delivers ready-to-use vertical solutions:

Retail & Electronics

Product setup assistance
Warranty claims automation
Upselling via conversational touchpoints

BFSI (Banking, Financial Services, Insurance)

AI sales trainers and policy explainers
Automated onboarding
Compliance-ready customer interactions

Healthcare

Schedule appointments
Answer patient FAQs
Multilingual, privacy-compliant conversations

EdTech

Virtual onboarding assistants and tutors
Curriculum help and FAQs
Localized education support

Real Estate

AI Voice Agents for lead follow-ups
Automated brochure delivery
Regional language support

Why Kipps.AI?

Kipps.AI stands out for:

Rapid Deployment – Get live bots in minutes
No-Code Builder – Design flows visually
Multilingual Support – English, Hindi, and more
Customization – Control tone, logic, and branding
Security & Scalability – Enterprise-grade infrastructure

Case Studies

Consumer Electronics Company

WhatsApp bot for support and warranty

23% increase in upsells
27% drop in support costs
19% improvement in CSAT

Financial Services Firm

VoiceAgent for agent training and support

11% boost in productivity
Reduced onboarding time
Standardized agent responses

Real Estate Brand

VoiceAgent for lead qualification

27% improvement in lead engagement
Better outcome tracking and analytics

Getting Started

Follow these steps to build your first AI agent:

Sign up at kipps.AI
Upload your knowledge base (docs, URLs, etc.)
Select agent type (chat or voice)
Customize behavior and branding
Choose deployment channel
Test with sample queries
Deploy and monitor performance
Iterate with insights from analytics

Summary

Kipps.AI empowers teams to launch domain-specific, multilingual AI agents across chat and voice channels—using your own content and workflows.

Whether you’re in support, marketing, or IT, Kipps.AI helps you move from concept to deployment—without development bottlenecks.

Next: Go to Installation & Setup to start building your first AI agent.

Frequently Asked Questions

Do I need coding experience to use Kipps.AI? No. Kipps.AI is built for non-technical users. You can create, train, and deploy AI Chat Agents and Voice Agents entirely through the dashboard without writing any code. Technical teams can additionally use the Developer API for custom integrations.

What types of content can I use to train my AI agent? You can train your agent using PDFs, websites (via sitemap or URL), Google Docs, Notion pages, plain text, and CSV files. The platform uses Retrieval-Augmented Generation (RAG) to ground the agent's responses in your specific content.

How long does it take to deploy a working AI agent? Most teams have a basic AI Chat Agent live within 30 minutes of signing up. Voice Agents require a few additional steps (speech provider configuration and phone number setup) and are typically deployable within a few hours.

Can I deploy the same agent on multiple channels simultaneously? Yes. An AI Chat Agent can be embedded on multiple websites and WhatsApp simultaneously using the same embed code or WhatsApp integration. A Voice Agent can be assigned to a phone number for inbound calls and used in outbound campaigns at the same time.

Is my business data safe when training agents on Kipps.AI? Yes. Kipps.AI uses encrypted storage and GDPR-compliant infrastructure. When you bring your own vector database key (BYOK model), your knowledge base data is stored entirely in your own infrastructure and is not accessible to Kipps.AI.