Router node

Branch a workflow campaign into True and False paths by comparing a contact field with a value, using operators such as equals, contains, and greater than.

The Router node compares one field of the lead's contact with a value and sends the lead down the True or False path. Use it to treat leads differently, for example to call leads from one city and message leads from another.

How it works

The node compares one field with one value. To test several conditions, chain several Router nodes.
Text comparisons ignore upper and lower case. Mumbai equals mumbai.
The node has no delay. It runs as soon as the step before it finishes.

Add the node

Open the Logic & Data group in the left NODES panel and drag Router onto the canvas. Connect it to the previous step. Double-click the node to open the Configure drawer.

Configure the node

Setting	What to enter
Node Name	A name that describes the test, for example `is-mumbai`.
Contact Field	The field to compare. Select First name, Last name, Email, Phone number, or one of your custom fields. You can also type a field name.
Operator	How to compare the field with the value.
Value	The value to compare with. It's hidden for is empty and is not empty.

Operators

Operator	True when
equals	The field is the same as the value.
not equals	The field is different from the value.
contains	The field includes the value.
not contains	The field doesn't include the value.
starts with	The field begins with the value.
ends with	The field ends with the value.
greater than	The field is a number larger than the value.
less than	The field is a number smaller than the value.
greater than or equal	The field is a number at least as large as the value.
less than or equal	The field is a number no larger than the value.
is empty	The field has no value.
is not empty	The field has a value.

The four number operators compare numbers. If either side isn't a number, the result is False. Every operator except is empty returns False when the field is empty.

Where the field value comes from

The first name, last name, and email come from the lead's contact. A field you type or select that the lead data also holds, for example a field sent in a webhook request, is read from the lead data first. Otherwise the node reads the contact's custom field with that name.

Outputs

Output	Meaning
True	The comparison is true.
False	The comparison is false, or the field is empty.

Troubleshoot

Problem	What to check
Every lead takes False.	Check the field name for typos, and check that contacts have a value in that field.
A number comparison is always False.	The field must hold a plain number, such as `85`, without units or symbols.