Contact trigger node
Start a workflow campaign for every contact that matches your filters, including contacts that you add or tag later.
The Contact trigger starts the workflow for contacts that already exist in Kipps.AI and match a filter you define, such as a tag or a field value. Use it to run a flow on a segment of your contacts without a spreadsheet or a webhook.
How it works
- The filter is the same as the one for the Contacts source in standard campaigns.
- When the campaign starts, every contact that matches the filter enters the workflow.
- After that, a contact that you add, edit, or tag so that it matches the filter enters the workflow too. Kipps.AI checks again when you resume a paused campaign.
- Each contact enters a campaign once. A contact that already has a lead in the campaign doesn't start another run.
- The trigger works only while the campaign is Active.
Add the node
Open the Triggers group in the left NODES panel and drag Contact onto the canvas. Double-click the node to open the Configure drawer.
Configure the filter
The drawer shows the contact filter.
Add filter rules
Under Do send to, click Add Filter Rule. Select a field, an operator, and a value. The fields are First Name, Last Name, Phone Number, Email, and your custom fields. When you add more than one rule, choose AND to require all rules or OR to accept any rule.
Filter by tags
In Filter by Tags, select tags. Choose OR for contacts with any selected tag, or AND for contacts with all of them.
Exclude contacts
Expand Do not send to. In Exclude by Email or Phone, enter email addresses or phone numbers separated by commas.
Preview and save
Click Preview Results to see the matching contacts. Click Apply & Save to save the filter. The button is disabled when no contact matches.
What to connect next
The node has one output. Connect it to an action node, such as a Phone Call node or a WhatsApp Template node.
Troubleshoot
| Problem | What to check |
|---|---|
| Nothing happens. | Check that the campaign is Active and that the preview shows matching contacts. |
| A new contact didn't enter the flow. | Check that the contact matches every rule, and isn't in Exclude by Email or Phone. |